The DATAZEN has developed strong expertise in supporting your transformations into service centers.
We share your transformation challenges by addressing all the structuring elements from start to finish. The Group offers a range of services that meet your organizational, business, functional, and technical expectations throughout the entire Information System lifecycle.
We cover the challenges of optimizing the workload-cost ratio, monitoring and improving service quality, harmonizing activities integrated into the new organization, and limiting legal constraints. The DATAZEN has the capacity to support these transformations and ensure the service center's activities in your premises, outsourcing to our premises in " StreetShore " mode, in Europe or the Maghreb, as well as in " NearShore " mode.
We were able to demonstrate our expertise and excellence in the transformation into a service center by applying and following the controlled schedule including the associated change management.
We attach great importance to the following points:
Systematic reduction of the effects of proliferation > Cost reduction;
Fluidity of processes and exchanges > Improvement of productivity;
Continuous improvement of operational efficiency > Creation of added value;
Standardization and formalization of procedures > Reduction of risks and increase of security.