The omnipresence of business transformation projects means that different professions are confronted with frequent technological or operational changes.
Change management helps employees adopt new processes, applications, or a new organization. It aims to remove obstacles to the introduction of changes, such as models.
Prepared in advance, the change management led by the DATAZEN is based on putting the expected developments into perspective with the existing organization.
Our approach is based on 5 pillars
- Analysis of the impact of change : identification of gaps between the existing organization and the expected organization, identification of obstacles , risks and levers, etc.
- The definition of a common and shared vision : the objectives pursued , the levers and the means implemented must be described and shared with the collaborators who must find meaning in them
- The upstream construction of a change support plan broken down according to the targets : the operational action plan includes the methods for implementing training and communication actions (seminars, face-to-face and online events, support workshops ). The action plan is detailed according to the targets (management, sponsors, users, etc.).
- Participatory implementation of the change support plan , accompanied by tools facilitating feedback and sharing : communities, physical and online support, chatbot , FAQ, local relay , structuring of feedback , etc.
- Evaluation of the system , during deployment and at the end of the operation : assessment , surveys, feedback from support, interviews, etc.